1. Help Center
  2. Cryopen
  3. Technical Troubleshooting

I keep getting a build-up of ice, what should I do?

This can happen and is not an issue for the treatment but can get in the way of doing your full freezing cycle. Knock the build-up off with the tip, your gloved finger or gauze and continue. Try moving a bit further away from the skin and increase your speed to make the freezing less intense.